Refund policy
Refund & Return Policy
All sales on ECOD4U are final. Because our products are digital (gift cards, mobile top-ups, gaming vouchers, and eSIM), once a code is delivered or a top-up is processed, it cannot be refunded, returned, or exchanged.
Refunds are only considered in the following cases:
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The digital code is invalid or not working.
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The top-up was not delivered to the correct number due to a system error.
If any issue occurs, the customer must contact us within 24 hours with proof (screenshots/video).
We reserve the right to verify all claims before issuing a replacement.